NUMO VINTAGE – LIFETIME WARRANTY
EFFECTIVE DATE: 31 AUGUST 2025
AT NUMO VINTAGE, WE STAND BEHIND THE QUALITY AND CRAFTSMANSHIP OF OUR PRODUCTS. OUR COMMITMENT IS TO ENSURE CUSTOMER SATISFACTION AND TRUST IN OUR BRAND. THIS WARRANTY POLICY OUTLINES THE COVERAGE AND PROCEDURES FOR CLAIMING WARRANTY SERVICE.
WARRANTY COVERAGE
PRODUCT COVERAGE: THIS WARRANTY COVERS RING MECHANISMS AND FUNCTIONALITY, MANUFACTURED BY NUMO VINTAGE AND PURCHASED DIRECTLY FROM NUMO VINTAGE OR AN AUTHORIZED RETAILER.
THE WARRANTY COVERS:
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DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE AND MAINTENANCE.
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PARTS AND LABOR NECESSARY TO ADDRESS THE DEFECTS.
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MECHANISMS OR MOVEMENTS THAT STOPPED WORKING AND HAVE NOT BEEN EXPOSED TO NEGLECT OR ABUSE.
WARRANTY PERIOD: THIS WARRANTY IS LIFETIME FROM THE DATE OF ORIGINAL PURCHASE BY THE FIRST CONSUMER PURCHASER.
WHAT IS COVERED: THIS WARRANTY COVERS ANY DEFECTS IN MATERIAL OR WORKMANSHIP UNDER NORMAL USE DURING THE WARRANTY PERIOD. DURING THE WARRANTY PERIOD, NUMO VINTAGE WILL REPAIR OR REPLACE, AT NO CHARGE, PRODUCTS OR PARTS OF A PRODUCT THAT PROVE DEFECTIVE BECAUSE OF IMPROPER MATERIAL OR WORKMANSHIP, UNDER NORMAL USE AND MAINTENANCE.
WHAT IS NOT COVERED: THIS WARRANTY DOES NOT COVER ANY PROBLEM CAUSED BY CONDITIONS, MALFUNCTIONS, OR DAMAGE NOT RESULTING FROM DEFECTS IN MATERIAL OR WORKMANSHIP. THIS INCLUDES, BUT IS NOT LIMITED TO:
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DAMAGE RESULTING FROM ABUSE, MISUSE, IMPROPER MAINTENANCE, OR UNAUTHORIZED MODIFICATIONS.
THIS WARRANTY DOES NOT COVER
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DAMAGE RESULTING FROM ACCIDENTS, MISUSE, ABUSE, ALTERATION, OR NEGLECT.
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DAMAGE RESULTING FROM CUSTOMER-INITIATED MODIFICATIONS OR ATTEMPTS TO ALTER THE PRODUCT.
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DAMAGE RESULTING FROM FAILURE TO FOLLOW INSTRUCTIONS IN THE PRODUCT MANUAL OR CARE GUIDELINES.
HOW TO CLAIM WARRANTY
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CONTACT US: TO OBTAIN WARRANTY SERVICE, YOU MUST FIRST CONTACT US AT INFO@NUMOVINTAGE.COM TO DETERMINE THE PROBLEM AND THE MOST APPROPRIATE SOLUTION FOR YOU.
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PROOF OF PURCHASE: YOU WILL BE REQUIRED TO PROVIDE PROOF OF THE ORIGINAL PURCHASE DATE WITH AN INVOICE OR RECEIPT.
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SHIPPING COSTS: CUSTOMERS ARE RESPONSIBLE FOR SHIPPING COSTS TO SEND THE DEFECTIVE PRODUCT TO NUMO VINTAGE. IF THE WARRANTY CLAIM IS JUSTIFIED, NUMO VINTAGE WILL BEAR THE COST OF SHIPPING THE REPAIRED OR REPLACEMENT PRODUCT TO THE CUSTOMER. IN CASES RELATED TO THE STICK/ELASTIC BAND, ONLY THE SHIPPING FEE FOR THE STICK WILL BE CHARGED.
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SERVICE PROCESS: UPON RECEIPT, NUMO VINTAGE WILL INSPECT THE PRODUCT AND CONTACT YOU WITHIN A REASONABLE TIMEFRAME TO INFORM YOU OF THE STATUS OF YOUR WARRANTY CLAIM.
LIMITATION OF LIABILITY
NUMO VINTAGE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
CHANGES TO THE WARRANTY POLICY
NUMO VINTAGE RESERVES THE RIGHT TO CHANGE THIS WARRANTY POLICY AT ANY TIME. CHANGES WILL BE POSTED ON OUR OFFICIAL WEBSITE AND TAKE EFFECT IMMEDIATELY.
FOR ANY QUESTIONS OR FURTHER INFORMATION REGARDING OUR WARRANTY POLICY, CONTACT NUMO VINTAGE CUSTOMER SERVICE AT INFO@NUMOVINTAGE.COM.